1. AGREEMENT TO OUR LEGAL TERMS

Florida Exam Prep LLC (“Company,” “we,” “us,” “our”) operates https://floridaexamprep.com and provides online courses, digital study materials, practice questions, community access, and related services (“Services”). Our business address is 6996 Piazza Grande Ave, Suite 309, Orlando, FL 32835. You can contact us at 443-695-6218 or [email protected].

By accessing or purchasing the Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must discontinue use immediately. These Terms may be modified at any time, with changes effective upon posting. Continued use constitutes acceptance. The Services are intended for users 18 years and older.

2. OUR SERVICES

Our Services include online exam-prep content, digital downloads, instructional videos, study guides, and community support to assist with licensing exam preparation. Users are responsible for complying with local and state regulations.
All sales are final unless otherwise stated. No specific exam results or passing scores are guaranteed.

3. INTELLECTUAL PROPERTY RIGHTS

All materials—videos, documents, quizzes, templates, and digital content (“Content and Marks”)—are owned by or licensed to Florida Exam Prep LLC.
You receive a limited, personal-use-only, non-transferable license to access materials. You may not:

Copy, share, distribute, or resell materials

Upload any course content online

Publish or distribute screenshots

Create competing exam-prep materials using our content

Modify, reverse-engineer, or replicate our materials

Unauthorized use may result in legal action and revoked access.

4. USER REPRESENTATIONS

By using the Services, you represent that:

All information you provide is accurate and current.

You have the legal capacity to enter into these Terms.

You will not use the Services for unlawful purposes.

You will not impersonate others or provide false information.

You will behave respectfully toward all members and instructors.

Violations may result in immediate termination without refund.

5. USER REGISTRATION

You may need to create an account to access the Services. You are responsible for maintaining your password and all activity under your account.
We may remove or change usernames deemed inappropriate.

6. PURCHASES AND PAYMENT

We accept major credit/debit cards and other approved payment methods. Prices may change at any time.
Full payment is required before access is granted unless a payment plan is provided. Missed payments may result in suspended access.

Unauthorized chargebacks violate these Terms and may result in permanent revoked access and legal or collection fees.

7. REFUND POLICY

Unless otherwise stated in writing, all sales are final.

Refunds—when considered—may require:

A written request within 14 days

Proof of course activity (watch time, modules completed)

A statement claiming no value received

No access to bonus materials

If a refund is granted, all course and community access is permanently revoked.
Filing a chargeback without following this process violates these Terms.

8. SOFTWARE AND SUPPORT

Any software or digital tools provided are licensed for personal use only.
We may modify or discontinue features at any time.

9. PROHIBITED ACTIVITIES

Users may NOT:

Copy or distribute course materials

Screenshot or share quizzes, videos, or files

Upload any portion of our content to other platforms

Use our content to create competing programs

Harass, disrespect, or threaten others

Violate privacy of members or instructors

Attempt to access restricted systems

Spam or self-promote inside community groups

Make false statements about the Company

Violations may result in immediate termination without refund.

10. COMMUNITY GUIDELINES

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Participation in Florida Exam Prep community spaces (WhatsApp group, course chat, private student groups, and all communication channels) is a privilege. By participating, you agree to follow the guidelines below.

10.1 Respect All Members

The following behavior is prohibited:

Harassment, insults, or disrespectful comments

Arguments, negativity, or provoking others

Bullying or intimidation

Hostile or aggressive behavior

Personal attacks toward anyone

10.2 No Promotions or Advertising

You may NOT:

Promote your business

Advertise courses, coaching, or services

Recruit members into other groups

Share unrelated links

Spam the chat with non-exam topics

10.3 Keep Discussions Relevant

Conversation must relate to:

Exam preparation

Study questions

Book navigation

Test-taking strategies

Encouragement and progress

10.4 No Sharing Course Content

Strictly prohibited:

Screenshots of lessons or quizzes

Sharing files, videos, or documents

Posting course materials online

Sending resources to non-students

Violations may result in immediate removal and legal action.

10.5 No Disruptive Behavior

Examples include:

Arguing or challenging the instructor

Creating drama or tension

Being rude when corrected

Negativity that disrupts the group

Making others feel uncomfortable

10.6 Privacy Protection

You may NOT:

Share personal information about others

Screenshot conversations

Share private messages

Add people to the group without permission

Contact members in a harassing way

10.7 Our Right to Remove Members (Important)

Florida Exam Prep LLC reserves the absolute right to remove any user from:

The WhatsApp group

All community spaces

The course itself

This may be done:

With or without warning

With or without explanation

Without debate or discussion

Removal may occur for:

Offending another member

Creating a hostile environment

Violating guidelines

Harassment

Disruptive behavior

Arguing, negativity, or causing tension

Any conduct harming the community experience

Removal does not entitle the user to a refund.

10.8 Reporting Issues

If you need to report concerns, contact:

Email: [email protected]
Phone: 443-695-6218

Do not confront members publicly.

11. DISPUTE RESOLUTION

All disputes arising from these Terms shall be resolved through binding arbitration in the State of Florida under AAA rules.
You waive the right to participate in class-action lawsuits.
We may seek injunctive relief for IP or confidentiality violations.

12. INDEMNIFICATION

You agree to indemnify and hold Florida Exam Prep LLC harmless from claims, damages, costs, or liabilities arising from your use of the Services or violation of these Terms.

13. TERMINATION

We may suspend or terminate access at any time for:

Violation of these Terms

Misconduct or harassment

Sharing copyrighted materials

Non-payment

No refunds will be provided for terminations due to misconduct or rule violations.

14. LIMITATION OF LIABILITY

Our total liability shall not exceed the amount you paid in the previous 12 months.
We are not liable for indirect or consequential damages, including exam performance, delays, or third-party failures.

15. FORCE MAJEURE

We are not responsible for delays or service issues caused by events outside our control, such as natural disasters, outages, or platform failures.

16. PRIVACY POLICY

Your use of the Services is governed by our Privacy Policy posted on our website.

17. MODIFICATIONS AND INTERRUPTIONS

We may update, modify, or discontinue the Services at any time without liability.

18. GENERAL TERMS

These Terms constitute the entire agreement.
If any provision is unenforceable, the remainder will continue in effect.
You agree to electronic delivery of notices and communications.

19. CONTACT US

Florida Exam Prep LLC
6996 Piazza Grande Ave, Suite 309
Orlando, FL 32835
Phone: 443-695-6218
Email: [email protected]